Refund Policy for Anantavesham
Thank you for shopping at Anantavesham. We want to ensure that you have a satisfactory shopping experience with us. Please read our refund policy carefully to understand the terms and conditions regarding returns and refunds.
- Eligibility for Refunds
1.1 We accept refund requests for eligible products within 30 days from the date of purchase.
1.2 To be eligible for a refund, the product must be unused, in its original condition, and in the original packaging.
- Non-Refundable Items
2.1 Certain items are exempt from being refunded, including:
- Gift cards
- Intimate or sanitary goods, such as lingerie or swimwear, for hygiene reasons
- Perishable goods, such as food or flowers
- Downloadable products, such as digital content or software
- Customized or personalized items
- Refund Process
3.1 To initiate a refund, please contact our customer support team at firstname.lastname@example.org. Provide your order details and the reason for the refund request.
3.2 Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund.
3.3 If your refund is approved, we will provide instructions on how to return the product.
3.4 You are responsible for the return shipping costs, unless the return is due to our error or a defective product.
3.5 We recommend using a trackable shipping service for returning the product, as we cannot guarantee that we will receive your returned item.
3.6 Once we receive the returned product and verify its condition, we will process the refund.
3.7 Refunds will be issued in the original form of payment, unless otherwise specified.
- Refund Exceptions
4.1 In certain cases, we may offer alternative resolutions instead of a refund, such as a replacement product or store credit.
4.2 If the product is damaged or defective upon receipt, please contact us immediately, and we will arrange for a replacement or refund.
- Processing Time
5.1 Please allow a reasonable processing time for your refund to be completed. The exact time may vary depending on your payment method and financial institution.
- Contact Us
6.1 If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [contact information]. We are here to help you.
We reserve the right to update or modify our refund policy at any time without prior notice. It is your responsibility to review the policy periodically for any changes.
Last updated: July 5, 2023
Note: This refund policy is specific to the Anantavesham Online Store. Please refer to the terms and conditions provided during the checkout process for additional information on shipping, delivery, and other policies.